Privacy Policy

This Privacy Policy describes how The Muse Company Limited ("we", "us", or "our") collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including www.themusegarden.com (collectively referred to herein as the "Site"). Your use of the Site and our services, including any disputes concerning privacy, is subject to this Privacy Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. The Muse Company Limited's Terms of Service are incorporated by reference into this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you purchase our products, contact us via email, or interact with our services. This information may include your name, email address, phone number, shipping address, payment information, and any other information you choose to provide.

1.2 Technical Information

When you visit our Site, we automatically collect certain information from your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

2. How We Use Your Information

We use the information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:

Third-Party Service Providers: We may share your information with third-party service providers that assist us in operating our business, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of users of the Site or the public, or protect against legal liability.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. If we have collected and process your personal information with your consent, then you can withdraw your consent at any time.

6. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Muse Company Limited
Rm 7B, One Capital Place,
18 Luard Road, Wan Chai, Hong Kong
Email: info@themusegarden.com
Phone: +852 95195431
Contact Person: Yan Sui

Your privacy is of utmost importance to us at Muse Garden. We strive to protect your personal information and ensure that you have a positive experience on our site.